By moving to our reservation platform, you agree to reserve services via credit card. We encourage you to read the cancellation policy before you check off the “agreement to terms”.
As a team, we need to elevate our online booking system. We’ve had extensive no-shows that disable us from servicing other guests. We kindly ask, should you need to cancel or reschedule a reservation, please give us a full 24 hour notice. A 50% reservation fee for the services booked will be captured at the time of scheduling and is applied during checkout to your service total. The reservation fee is non-refundable should you no-show or fail to give 24 hour notice.
Thank you for your understanding.
The Ruby Room Team
Reservations
How would you liked to be reached? We can send a text message, email or voice confirmation. You choose.
Time
Reservations that require extra time such as corrective color, keratin treatments, extensions, etc are reserved with a credit card.
Reschedule | Cancellations | No Shows
Your reservation is very important to us. To enable us to utilize our wait list, we require a FULL 24 hour notice to cancel or reschedule all reservations.
On Line Booking:
When booking on-line you agree to the following policy: A 50% reservation fee for the services booked on-line will be captured at the time of scheduling and is applied during checkout to your service total. The fee is non-refundable should you no-show or fail to give a full 24 hour notice when changing, rescheduling or cancelling a reservation.
In person/via phone booking:
An active credit card is placed on our secure platform to reserve all services. Should you fail to give us a FULL 24 hour notice on changing, rescheduling or cancelling a reservation, a booking fee of 50% of the services reserved is automatically charged to the card on file.
Thank you for your understanding.
The Ruby Room Team
Payment
We accept cash, check and credit card payments. Mastercard & Visa. All return check fees are subject to a $35 fee.
Gratuity
We currently do not accept gratuities on credit cards.
Children
Life gets busy and for most of our guests this is the only time they have to relax. Please have consideration when bringing children to the salon when they do not have a reservation. For their safety and the comfort of other guests, please make sure they are with you at all times.
508 994 2222